Router Reboot

Unanswered Question
Oct 4th, 2009
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Hi ALL:


I have a small doubt

My 2800 router is getting continiously rebooting once i manually reload it ,otherwise it works fine without any issue.


This is the crash info:


CMD: 'control-plane' 11:44:06 IST Sat Oct 3 2009

CMD: 'banner motd C' 11:44:06 IST Sat Oct 3 2009

CMD: 'privilege exec level 1 traceroute' 11:44:06 IST Sat Oct 3 2009

CMD: 'privilege exec level 1 ping ip' 11:44:06 IST Sat Oct 3 2009

CMD: 'privilege exec level 1 ping' 11:44:06 IST Sat Oct 3 2009

CMD: 'privilege exec level 1 show ip mroute active' 11:44:06 IST Sat Oct 3 2009


Translating "active"...domain server (255.255.255.255)


11:44:06 IST Sat Oct 3 2009: Address Error (load or instruction fetch) exception, CPU signal 10, PC = 0x42372584


From this is conclude 2 thing that after execting command privilege exec level 1 show ip mroute active it reload .

So if i remove this command from the config wil the issue we resolve or i have to upgrade the IOS


Current release Version 12.4(11)XJ


cOMMAND IN RUNNING CONFIG

privilege exec level 1 show ip mroute active


Chao

Vishwa

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paolo bevilacqua Sun, 10/04/2009 - 23:28
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If you want to use that command, you need to update.

vishwancc Sun, 10/04/2009 - 23:49
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Hi P,


Thanks for the reply.

Are you saying that the router is crashing because of that command getting executed.


Regards

Vishwa

paolo bevilacqua Mon, 10/05/2009 - 02:50
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May be, you would need to confirm with a stack decode.


Wilson Samuel Mon, 10/05/2009 - 09:27
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Hi Vishwa,


Often the best way to diagnose a Router Crash is to work with TAC.


However, normally I would go ahead and upgrade the IOS after doing a FactFinding on the bugs/issues on the release I have already have and the one I would want to upgrade to.


Hope that helps.


Kind Regards

sam wilson

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