Router Reboot

vishwancc · ‎10-04-2009

Hi ALL:

I have a small doubt

My 2800 router is getting continiously rebooting once i manually reload it ,otherwise it works fine without any issue.

This is the crash info:

CMD: 'control-plane' 11:44:06 IST Sat Oct 3 2009

CMD: 'banner motd C' 11:44:06 IST Sat Oct 3 2009

CMD: 'privilege exec level 1 traceroute' 11:44:06 IST Sat Oct 3 2009

CMD: 'privilege exec level 1 ping ip' 11:44:06 IST Sat Oct 3 2009

CMD: 'privilege exec level 1 ping' 11:44:06 IST Sat Oct 3 2009

CMD: 'privilege exec level 1 show ip mroute active' 11:44:06 IST Sat Oct 3 2009

Translating "active"...domain server (255.255.255.255)

11:44:06 IST Sat Oct 3 2009: Address Error (load or instruction fetch) exception, CPU signal 10, PC = 0x42372584

From this is conclude 2 thing that after execting command privilege exec level 1 show ip mroute active it reload .

So if i remove this command from the config wil the issue we resolve or i have to upgrade the IOS

Current release Version 12.4(11)XJ

cOMMAND IN RUNNING CONFIG

privilege exec level 1 show ip mroute active

Chao

Vishwa

paolo bevilacqua · ‎10-04-2009

If you want to use that command, you need to update.

vishwancc · ‎10-04-2009

Hi P,

Thanks for the reply.

Are you saying that the router is crashing because of that command getting executed.

Regards

Vishwa

paolo bevilacqua · ‎10-05-2009

May be, you would need to confirm with a stack decode.

Wilson Samuel · ‎10-05-2009

Hi Vishwa,

Often the best way to diagnose a Router Crash is to work with TAC.

However, normally I would go ahead and upgrade the IOS after doing a FactFinding on the bugs/issues on the release I have already have and the one I would want to upgrade to.

Hope that helps.

Kind Regards

sam wilson