10-05-2009 08:04 AM - edited 03-15-2019 07:54 PM
Not sure if something has changed in 7.1.2, but we have loaded MOH files and they do play. However, when a phone is a Device Pool with no MRGL, no specified MOH servers, it will still play the wav file. We can not figure out how a phone will get the on hold wav file when they do not have access to MOH servers or even a specified wav file??
Bug?
10-05-2009 08:30 AM
So all the MOH servers are in a MRG, but the phones have no MRGL???
Because if a resource is not in a MRG, it's in the default list which is accessible to all devices
What is the MOH at Common Device profile and Service parameters??
HTH
java
if this helps, please rate
10-05-2009 08:37 AM
We stripped everything out and even narrowed down the device pool to one CUCM server. No Common device profile, no MRG, etc...
I opened a tac case just in case, but wanted to see if anyone else has seen this.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: