Thank you very much for your reply. I have realized that how much I do NOT know about this router or networking itself by your question....

How can I retrieve configuration information? I can access SDM, but that is all I can do. I saw that somebody printed a configuration from the router and compared the setting with mine.

Do I have to use a command line to see my configuration?

take it easy this i can help you in it

to print you router configuration log into the router through CLI

issue the command to print your config

Router # show running-config

hit return to scroll down till the end of configuration

copy and paste it in text editor

and your case is probably of missed route in your config .

Thank you very much for your reply. To make a long story short, I could finally connect to the router through CLI. I had had no idea about it.

Here is a copy of result. I have replaced a part of glotal IP addresses with xxx.xxx. We received 15 static IP addresses.

I am sorry to bother you with this, I really appreciate if you can give me any advices through this result.

Thank you very much.

----------------------------

Hello Tom,

unfortunately this config is not complete, they are just the last N lines.

This may depend from settings of the telnet client you have used.

if it is an OS shell it has a limit on lines of buffer

you can use a freeware telnet/SSH client like putty

http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

this will allow you to log = to write in a text file all what appears in the telnet window.

after having opened the session to the router

just use Change Properties -> Logging

choice a file name and a DIR with browse

select log printable output only

then apply

do again the commands suggested by Alaa.

at the end of sh run go back to

Change properties -> Logging

select Logging turned off

apply

you should have a txt file with the name you have specified in the DIR you have chosen or in putty DIR.

that will be complete and you will be able to post it here.

Hope to help

Giuseppe

These lines provide NAT statements and all the Access-lists but we cannot see how they are used.

Thank you very much for introducing a nice software. I am not sure if I did correct, but here is what I got.

Thank you very much.