VOICE Mail access

Unanswered Question
Oct 5th, 2009
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Hi Guys,

I have CUCM 7.02 up and running .. my voice mail solution is unity connection...

I need to configure the system in such a way so that people from home can check their voice mail...

I have few DID numbers spare ....

Just wanna know how to do that...

I trid to configure it with a translation pattren..

PSTN number converted to voice mail pilot number ... But its not working...

Can anyone help...


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keithknowles Mon, 10/05/2009 - 19:15
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Try setting up the incoming DID as a hunt pilot for the Unity ports rather than a translation pattern that points to Unity.

What isn't working specifically?? Unity wont answer or what??

Jaime Valencia Mon, 10/05/2009 - 19:31
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You can configure a translation pattern, translate to VM pilot

In Unity configure direct call routing rule and send them to sign in.



if this helps, please rate

Dennis Mink Mon, 10/05/2009 - 19:41
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Just make sure that you allow the voice mail boxes to be accessed from different extensions.

in Unity 5 this is done by configuring and alternate extension for a certain subscriber.

for example, if you want john doe to access VM from his mobile (number 123456), allow 123456 as an alternate extension

keithknowles Mon, 10/05/2009 - 19:43
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If you send them to sign it does the alternate extension thing matter...i didnt think so.


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