ECC variable

Unanswered Question
Oct 6th, 2009

how do I create a ECC variable for voicemails coming in?

I have this problem too.
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In the ICM Config tool, choose List Tools and then Expanded Call Variables List and create your variable. Name, type, num of chars if a string. Check space usage. Keep the name short - it takes up space. Don't follow the Cisco naming convention here - something short and sweet.

Go back to Script Editor, reload the configuration, then add a Set node. Choose the new variable and give it a value.




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