10-06-2009 07:21 AM
I could find the device number of "Inventory Recenlty Failed" from RME. After I click the number, I could know which devices are failed. I also link to device center when I click the specific device. But how to reconigze these failure event and clear these number?
Please advice.Thanks
10-06-2009 09:05 AM
You need to run a new inventory collection for these devices. Once the collection is successful, the devices will no longer show up under recently failed.
10-06-2009 11:15 AM
Thanks for your suggestion.
When I tried to try new inventory collection for onr of devices, it failed. The error message was shown "RICS0001:Internal Error,unable to process the collected data from the device." Please advice.Thx!
10-06-2009 11:17 AM
Post the IC_Server.log.
10-06-2009 11:25 AM
Thu Jul 30 00:40:12 EDT 2009 ],ERROR,[Thread-20],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,921, Exception occured in process method while processing: 1.1.1.1 ASA Error -193: Primary key for table 'PhysicalPort' is not unique.
==
for example 1.1.1.1 is Ip address
10-06-2009 11:32 AM
What version of RME is this?
10-06-2009 11:37 AM
RME 4.1 with LMS3.1.
Please do not tell me this is related to Cisco bug again :(
10-06-2009 11:40 AM
Yes, this is most likely to CSCsm97530 which is fixed in RME 4.2. A patch is available for RME 4.1.1, but you will first need to upgrade to LMS 3.0.1.
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