10-06-2009 08:04 AM - edited 03-15-2019 07:55 PM
Hi All,
I've inherited a few older 7960 SIP phones and I am in the process of converting them to SCCP for our CUCM 7.
Unfortunately some of these phones are password protected and I can't unlock them.
I really want to factory default them first.
The procedure of pressing and holding # button until the factory reset prompt appears doesn't work on these phones.
It just proceeds to boot.
The firmware on these phones is:
POS-06-3-00
PC030301
PS03AT38
Is there some way for to default these phones?
Thanks
Yury
10-06-2009 09:20 AM
Try the password cisco
I have loaded SIP firmware on 7960 and they get locked but using the above password, i unlock them.
10-06-2009 09:32 AM
I am past that point. cisco is a default password and whoever managed these phones changed that.
Thanks
10-06-2009 10:51 AM
See your objective is to convert them to SCCP,
I had this kind of issue with CM4,
what i did, I configured the phones to get ip from CM scope,
once i am able to see it in CM4 phones section with correct IP, I manually put the OS name there.
i am sure we can do it in CM7 as well, only difference is CM7 can register SIP phones
10-06-2009 11:13 AM
The problem is that I need to get in the phone to change networking config to
point the phone to CUCM or to TFTP server.
10-06-2009 01:10 PM
Use factory reset sequence 123456789*0# at boot.
10-07-2009 03:21 AM
In order to get to this sequence you have to hold # during the boot.
See my post at the beginning of the thread.
10-07-2009 03:36 AM
Sorry I had not read that.
Your only choice is wireshark to find find to which IP address wabt to download the configuration file, set up a TFPT server at that address and put the file there with the new SCCP load.
10-07-2009 03:38 AM
Thanks. I am working on that.
10-08-2009 10:50 AM
Well, it looks like the end the road for this phone.
I've tried to telnet into it and used the serial port, but they all ask for a password and default password cisco doesn't work there either.
10-08-2009 10:52 AM
Telnet is not useful even if you had the passwords.
All and any phone can be recovered with the method above, but it require some skills and experience.
10-08-2009 10:54 AM
What method?
10-08-2009 10:59 AM
wireshark, put tftp and config file at the address the phones wants.
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