Calls in progress

Unanswered Question
Oct 6th, 2009

In Cisco Call Manager Serviceability, I can monitor “calls in progress” under “Call Process” “ Call Activity” which appears to show current number of calls in progress at a given time.

I am attempting to locate a way in which this information can be archived and reported on. In other words, I would like to see our peak usage for our PRI to insure we have enough channels to accommodate our call volume. In other words, can I get a report on any calls in progress during our peak hours. Please let me know how I can get this information. We have Cisco Callmanager v 4.1(3)sr3c.

I have this problem too.
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Hythim Ali El Hadad Tue, 10/06/2009 - 09:47

Hi John,

It can be done using ascript do the following:

1.telnet the voice gateway voic call st

3.send this information to an MRTG

wish this be helpfull

jpbermingham Tue, 10/06/2009 - 10:10

Sorry for my ignorance, but what are you referring to MRTG? Thanks for the prompt reply and await your response.


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