ASDM not launching

Anand Narayana · ‎10-06-2009

I have Cisco ASDM image 6.13 in my ASA 5520 ver.8.0(3). I was able to launch since the day it was installed, but for the past 3 weeks, I see the process bar going & there finally stuck. No error message, i have the proper Java version installed, which i did even confirmed with the other ASA by opening using the ASDM.

My ip address is allowed for http access. Any help on this.

mkharban · ‎10-06-2009

Hi,

This seems to be a java issue to me. Please try using java update 7 on the workstation or you can also upgrade your ASDM version to ASDM 6.2(1). Please visit the following link for finding the required image:

http://www.cisco.com/cgi-bin/apps/tblbld/tablebuild.pl/asa

Note: ASDM upgrade does not require a reboot on the hardware therefore no downtime is involved.

Thanks,

Manish Kharbanda