WCS upgrade help

Answered Question
Oct 6th, 2009
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Hi All,

Yesterday I upgraded WCS from 5.2.130 to 6.0.132 and now the WCS "home page" will not load. I've attached a screen shot of the error. Any help would be appreciated.


Thanks,

Scott



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Correct Answer by Lucien Avramov about 7 years 7 months ago

You can not downgrade, or you will loose your data.

You have in my opinion a configuration issue or a browser issue with the IE 8. Perhaps you can play with the settings to remove those messages.


WCS was not tested with IE 8 and not supported, perhaps try to tweak the settings in IE 8 to get it to work or convey to your management that IE 7 is needed.


I guess we can mark this resolved.


On a positive note: WCS does load and work, it's a browser issue here.


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Lucien Avramov Tue, 10/06/2009 - 10:29
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This is most likely a browser issue you are having.

Can you try using firefox?

ssaluga Tue, 10/06/2009 - 10:40
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Unfortunately no. We're restricted on the browsers we can use. I'm using IE 8.0.6001.18813. I've also updated to the latest Java and Flash Player versions.


Thanks,

Scott

ssaluga Tue, 10/06/2009 - 10:57
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That's odd that IE8 is not supported. WCS 5.2 tree worked just fine with IE8. I'm not sure what I need to do at this point then since I can't install FireFox and I can't downgrade from IE 8. I really do not want to downgrade from WCS 6.0 becuase, in my expierence, downgrades don't always go that well.


Thanks for your input lavramov, it is much appreciated.

Correct Answer
Lucien Avramov Tue, 10/06/2009 - 11:07
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  • Red, 2250 points or more

You can not downgrade, or you will loose your data.

You have in my opinion a configuration issue or a browser issue with the IE 8. Perhaps you can play with the settings to remove those messages.


WCS was not tested with IE 8 and not supported, perhaps try to tweak the settings in IE 8 to get it to work or convey to your management that IE 7 is needed.


I guess we can mark this resolved.


On a positive note: WCS does load and work, it's a browser issue here.


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