WCS upgrade help

Answered Question
Oct 6th, 2009

Hi All,

Yesterday I upgraded WCS from 5.2.130 to 6.0.132 and now the WCS "home page" will not load. I've attached a screen shot of the error. Any help would be appreciated.

Thanks,

Scott

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I have this problem too.
0 votes
Correct Answer by Lucien Avramov about 7 years 3 months ago

You can not downgrade, or you will loose your data.

You have in my opinion a configuration issue or a browser issue with the IE 8. Perhaps you can play with the settings to remove those messages.

WCS was not tested with IE 8 and not supported, perhaps try to tweak the settings in IE 8 to get it to work or convey to your management that IE 7 is needed.

I guess we can mark this resolved.

On a positive note: WCS does load and work, it's a browser issue here.

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Overall Rating: 5 (4 ratings)
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ssaluga Tue, 10/06/2009 - 10:40

Unfortunately no. We're restricted on the browsers we can use. I'm using IE 8.0.6001.18813. I've also updated to the latest Java and Flash Player versions.

Thanks,

Scott

ssaluga Tue, 10/06/2009 - 10:57

That's odd that IE8 is not supported. WCS 5.2 tree worked just fine with IE8. I'm not sure what I need to do at this point then since I can't install FireFox and I can't downgrade from IE 8. I really do not want to downgrade from WCS 6.0 becuase, in my expierence, downgrades don't always go that well.

Thanks for your input lavramov, it is much appreciated.

Correct Answer
Lucien Avramov Tue, 10/06/2009 - 11:07

You can not downgrade, or you will loose your data.

You have in my opinion a configuration issue or a browser issue with the IE 8. Perhaps you can play with the settings to remove those messages.

WCS was not tested with IE 8 and not supported, perhaps try to tweak the settings in IE 8 to get it to work or convey to your management that IE 7 is needed.

I guess we can mark this resolved.

On a positive note: WCS does load and work, it's a browser issue here.

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