We have are implementing HA in our UCCX enviroment. All CTI ports for both servers are registered. The CTI route points register to the primary and all works fine when it is in production. When we shut down the network access to this the CTI route points do not fail over to the second server in the cluster. Checking the application users the telephony_1 users is associated with the CTI route points but the telephony_2 is not, is this the issue? Looking @ the control panel I see that cluster is in partial service and the culprit appears to be the Unified CM Telephony Subsystem on the second node. Should the CTI route points be associated with both the telephony users, if so can I simply edit this in CCM or should UCCX server be able to do this via a sync?