CDR Manual purge is not working

Unanswered Question
Oct 7th, 2009

Dear networkers,

We have CUCM installed at the customer site.

When trying to purge manually the CDR database, we have the following message : "Reload

proccess is running.Please wait till the Reload Process is over". (see attached screen shot)

We are not able to manually purge the Database.

Please help.

thanks in advance.

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Overall Rating: 0 (0 ratings)
hadbou Tue, 10/13/2009 - 07:05

To solve this issue change the manual purge status. The Manual_Purge_Status was set to 1. Changed it using: run sql update car:tbl_system_preferences set param_value='0' where param_name='MANUAL_PURGE_STATUS'


- CDR Repository Manager

- CAR Scheduler

- CAR Web Service


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