10-07-2009 10:59 AM - edited 07-03-2021 06:07 PM
Hi,
I have seen these firmware versions in some of my 7921 iphones (trough web GUI or ip phone menu):
System Load ID CP7921G-MFG-C.2.LOADS
System Load ID CP7921G-MFG-A.7.LOADS
What firmware version are?
Best Regards,
MC
10-07-2009 12:40 PM
Yes those are manufacturing loads that are loaded at the factory.
These should only be temporary loads and should upgrdae to the official CCO images. Our latest image is 1.3(3).
The C.2 load equates to the 1.2(1) release and the A.7 load equates to 1.0(5), which are older releases.
Newer firmware can be downloaded @ http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto.
10-08-2009 11:35 AM
Is there any Cisco doc which shows which MFG load maps to which official CCO image?
TIA
10-08-2009 01:49 PM
No there is not, but I just informed you what those 2 mfg loads map to.
10-08-2009 02:54 PM
Hi,
I have CP7921G-MFG-D.3.LOADS. What does that map to?
When these phones are fired up out of the box - they attempt to upgrade firmware and fail with the Firmware Update Failed error message. We run a device default version CP7921G-1.1.1.
Even when we manually configure the Phone Load for this phone to CP7921G-1.3.2 - the lastest we have installed on our Call Managers - the phone attempt to upgrade phone load and fails with the same error message.
This is occuring to all the new phones we have received.
10-09-2009 06:49 PM
D.3 - D.5 map to the 1.3(3) build cycle.
You will want to update to the 1.3(3) release.
The download from 1.3(3) or compatible mfg loads to earlier versions are permitted.
This is documented in the 1.3(3) release notes.
03-29-2011 07:33 AM
Hi,
Do you know wich version is
CP7921G-MFG.D.7.LOADS.?
Thanks
Best Regards
MC
10-15-2009 07:26 AM
We are experiencing the same thing now as well - our recent shipments include CP7921G-MFG-D.5.LOADS.
Firmware Update Failed errors either via connection wirelessly to CM or via USB connector.
10-15-2009 07:34 AM
The previous message from migilles seems to suggest that the phone should be able to downrev to a load version lower than what it was delivered with. Yet - we could not get that to work. I had to install and install the CP7921G-1.3.3 onto all of our call managers - and then promptly revert our device default back to our older load version. And then manually configure each of the new phones to the CP7921G-1.3.3 load and then they boot with no errors.
Good luck.
Amir
10-15-2009 08:22 AM
Thanks for the response. We did install CP7921G-1.3.3 onto all CMs - and reverted device default back as you suggested. Still getting firmware update failed messages. Working with TAC.
10-15-2009 08:29 AM
Reverting the device default was only to prevent all of your phones from downloading the 1.3.3 code. Then you have to manually go into the Call Manager configuration for each new 7921 and add the specific phone load 1.3.3 so that the new phone will download that load. That worked for us and I would be curious to know why it isn't working for you.
10-15-2009 04:07 PM
If you are running 1.3(3) or an equivalent mfg firmware, then the downgrade to previous images is prohibited.
See my previous posts for this topic.
10-19-2009 10:55 AM
Okay ... so if 1.3.3 is prohibited from being downgraded to a previous release --- what are our options?
Are they any to utilize a previous firmware with the newly received phones we've received as they appear dedicated to 1.3.3?
10-19-2009 11:38 AM
You can call TAC to get the interim build if it is really necessary to downgrade from 1.3(3) to a previous release.
But we recommend to use 1.3(3) at this time.
11-12-2009 05:03 AM
Hello
We have the same problem. 7921 has D.5
CCM has instaled and configured image 1.3.3 but upgrade fails.
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