different voice msgs on different situations ...

Unanswered Question
Oct 8th, 2009
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hi all,

one of my customer required different voice msgs based on different conditions, e.g. " if he is busy then caller should here voice msg that im busy at a movement please leave msg " or if he is in meeting then caller should here msg that " im busy in a meeting please leave message " ....

how we can set different voice msgs based on different situations ....

my customer has Cisco Unity Connection 2.x with one CCM Cluster and Presence 7.0 ...


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Jaime Valencia Thu, 10/08/2009 - 06:28
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That's the whole point of having different greetings in CUC...

There is no setting for meetings.



if this helps, please rate

Ahmed Nasry Abd... Fri, 10/09/2009 - 02:34
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Hi Java,

about different voice msgs based on timings we can schedule it in unity i know that, but what about voice msg selection via personal communicator ..

i mean if a user select away status in personal communicator, for that he would have one recorded voice msg for away & if same user selects busy status that there should another voice msg for him ???

One More Question about Text Msgs ... i just need to know the flow for sending text msg from ip phone to mobile operator ??? what the hardware equipment i required for that ???



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