Phones failback to pub (logs)

Unanswered Question
Oct 8th, 2009
User Badges:


today our subscriber lost power for 4min and went back operating fine. Our MGCP gateway failed over during those 4min from sub to pub.

I now want to know if our phones failed back to the publisher during those 4min. Which logs should I look into, to see if Phones tried registering to the Pub. tried the CCM manager logs but I don't see anything, or should I be looking for some exact searchword??


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
KonradStepniewski Thu, 10/08/2009 - 06:23
User Badges:
  • Silver, 250 points or more

During outage easiest way to see it is from CM admin page, device registration status would be another Pub IP.

If you have a logs from outage period look for calls and Pub IP then you will know.

Jaime Valencia Thu, 10/08/2009 - 06:30
User Badges:
  • Cisco Employee,
  • Hall of Fame,


If keepalives were enabled in the CUCM trace you'll see them pointing to the PUB every 60 seconds meaning it's the primary server at that time.



if this helps, please rate


This Discussion