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Phones failback to pub (logs)

Jayd000007
Level 1
Level 1

Hi,

today our subscriber lost power for 4min and went back operating fine. Our MGCP gateway failed over during those 4min from sub to pub.

I now want to know if our phones failed back to the publisher during those 4min. Which logs should I look into, to see if Phones tried registering to the Pub. tried the CCM manager logs but I don't see anything, or should I be looking for some exact searchword??

Jay

2 Replies 2

During outage easiest way to see it is from CM admin page, device registration status would be another Pub IP.

If you have a logs from outage period look for calls and Pub IP then you will know.

If keepalives were enabled in the CUCM trace you'll see them pointing to the PUB every 60 seconds meaning it's the primary server at that time.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate