Running Unity 7.0(2) with both ES patches. CM is 7.1(3)
When I attempt to login to the Visual Voicemail I get an error saying my account is locked. In Unity both check boxes for locking accounts are not checked.
I have ran the premissions wizard with no luck. Any ideas?
You could be running in to the following defect:
Visual Voicemail reports account locked when it's not
When trying to log into Visual Voicemail to access Unity voice messages, the following message is returned: "Your account is locked. Contact your administrator to unlock your account." In this situation, the Unity subscriber account can be accessed by calling in from the phone, so it is not really locked.
This problem may be seen using Visual Voicemail to access messages on a Unity 7.0(2) server, when there is no account lockout policy configured on Unity.
Go to the SA -> Account Policy -> Phone Lockout Policies
Select "Account lockout", select "Minutes" and set "Minutes" to a number between 1-100.
Wait after the lockout duration has ended.
Then retry logging in