Mobile Voice Access -- Available Option?

nyciscotech · ‎10-08-2009

Considering deployment of a UC520/540 for a smaller site. The customer likes the option of 'mobile voice access' in CUCM 7 where remote workers can dial into the office and place outbound calls via their office line.

Does an option or product exist for this feature on the UC500 series?

Thanks

Steven DiStefano · ‎10-08-2009

DISA?

https://www.myciscocommunity.com/docs/DOC-1400#Does_the_UC500_support_Dial_Inward_System_Access_DISA

nyciscotech · ‎10-08-2009

Excellent thanks -- Great to know there is an option available.

Does DISA support dialing a special number to transfer the call or place it on hold as in MVA (ie *82 & *83)? Thanks

Marcos Hernandez · ‎10-09-2009

Once you access the PSTN call, you will be able to use the features of that particular trunk. The DISA feature is unaware of this as it is a function of your trunk provider.

Thanks,

Marcos