How to Real Time Monitor per DN / specified DN

Unanswered Question
Oct 8th, 2009
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Dear Master,

Need help.

I have CUCM 7.0 with 2 router as VG, each router have E1 for incoming and outgoing (1 VG using H.323 and the other using MGCP).

How to monitor DN / Extension in real time.

What is a detail status when IP phone off-hook state / online.

So, we can know what a number the ip phone dial / who call ip phone in real time.


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susanto.liu Thu, 10/08/2009 - 19:05
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Hi Javalenc,

Thank You very much for Your answer.

I mean, as Administrator of CUCM, I need to investigate / solving problem, I need tool / tips how to monitoring or trace a call, like debug, but debug only can done in VG. I need tools to debug in CUCM, so I can debug 1 extension (when the extension have some strange problem).

Jaime Valencia Thu, 10/08/2009 - 21:42
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Use CUCM detailed traces for that purpose, that's the whole point of them

If what you're looking for, is training on traces, start reading: Troubleshooting Cisco IP Telephony



if this helps, please rate

susanto.liu Thu, 10/08/2009 - 23:19
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I see.

Would You guide (in CUCM detail Trace), how to real time monitoring one extension number ?

maschuh Fri, 10/09/2009 - 04:42
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H Susanto,

you can use the interactive voice troubleshooting guide, see,

or the Case Study in Troubleshooting Guide for CUCM, see

... and you should read the Cisco Unified Serviceability Administration Guide, see

for Device based traces see

hope it helps


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