UCCX 3.1 to 7.0 upgrade

Unanswered Question
Oct 9th, 2009

I have one of these coming up, and I wanted to post my upgrade plan, and see if anyone see an issue. I know all the RM and CM configs will need to be reentered. This procedure is around the HDS data.

- Upgrade from 3.1 to 3.5

- Upgrade from 3.5 to 4.5

- Perform Data Migration tool procedure

- Install new OS and UCCX 7 (new server). Initial login procedure is restore, pointing to Data Migrated file

- Rebuild config, import scripts and prompts

All of this is assuming I have a compatible Call Manager versions during the various UCCX upgrades to complete them. I will need license files for each version, right?

Let me know what you think ... thanks in advance.

I have this problem too.
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