How to disable Tone on-Hold in CME

Unanswered Question
Oct 9th, 2009


I want to know is there any way to disable tone on-hold in CME.When user presses hold button when they are on conference every predetemined interval they are hearing 5 beep tones.In Callmanager there is an option to change it but in CME i have no idea.

I have this problem too.
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Hythim Ali El Hadad Fri, 10/09/2009 - 11:16

Hi harikrishnan,

Use a silent wav file as a MOH source for the group you need, so they will hea nothing

wish this be helpful

Paolo Bevilacqua Fri, 10/09/2009 - 11:18

I don't think this a good idea, first of all, you may want have a regular MoH instead of silence, as there are no MoH groups in CME, then MoH is not used for internal calls.

harisivaji Fri, 10/09/2009 - 11:45


What is the use of Hold-alert under ephone-dn is there any relation with this but i tried it out this as well but no luck.


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