10-09-2009 10:26 AM - edited 03-15-2019 08:00 PM
Hi,
I want to know is there any way to disable tone on-hold in CME.When user presses hold button when they are on conference every predetemined interval they are hearing 5 beep tones.In Callmanager there is an option to change it but in CME i have no idea.
10-09-2009 11:16 AM
Hi harikrishnan,
Use a silent wav file as a MOH source for the group you need, so they will hea nothing
wish this be helpful
10-09-2009 11:18 AM
I don't think this a good idea, first of all, you may want have a regular MoH instead of silence, as there are no MoH groups in CME, then MoH is not used for internal calls.
10-09-2009 11:45 AM
Hi,
What is the use of Hold-alert under ephone-dn is there any relation with this but i tried it out this as well but no luck.
10-09-2009 11:47 AM
That is to alert you back you have call on hold, hence unrelated.
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