10-09-2009 11:05 AM - edited 03-15-2019 08:00 PM
Hi,
I have a Translation Pattern XXXX with urgent priority checked in call manager 7.
I also have a Route pattern with 9.011! predot.
When I dial 9011xxxx international or national i get a error message 'your call cannot be completed as dialed...' when I hit the 4th digit.
However when I unchecked the urgent priority in my TP, I can make the international call.
The partitions are in the same css and I have other RPs in the same css and they are working .
I can't turn off the urgent priority in the TP otherwise something else will not work.
Any help appreciated.
Thanks,
Paul
Solved! Go to Solution.
10-09-2009 11:20 AM
Because urgent priority is checked, as soon as you dial 9011 it matches the XXXX Translation Pattern (obviously not what you want - which is why it states the call cannot be completed.
Is it possible to change the XXXX Translation Pattern to [0-8]XXX - that way when a leading "9" is dialed it will not match?
If not, National and International calls will probably start with 9-0 and 9-1. You could consider trying to get these to "not match" your Translation Pattern by making two separate Translation Patterns:
[0-8]XXX
9[2-9]XX
These should match everything except patterns starting with 90 and 91.
Rob.
10-09-2009 11:20 AM
Because urgent priority is checked, as soon as you dial 9011 it matches the XXXX Translation Pattern (obviously not what you want - which is why it states the call cannot be completed.
Is it possible to change the XXXX Translation Pattern to [0-8]XXX - that way when a leading "9" is dialed it will not match?
If not, National and International calls will probably start with 9-0 and 9-1. You could consider trying to get these to "not match" your Translation Pattern by making two separate Translation Patterns:
[0-8]XXX
9[2-9]XX
These should match everything except patterns starting with 90 and 91.
Rob.
10-11-2009 09:01 AM
Thanks Rob. Appreciate your help
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