Track CALLED numbers in a Script?

Unanswered Question
Oct 12th, 2009

I have a script which brings a caller to a menu, depending on what option they press it transfers them to a DN. Is there a way I can track which option has been selected or how many times the call has been transfered to number from this script?


I have this problem too.
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lordshawn Mon, 10/12/2009 - 13:02

You mean write a record each time? I was looking for something simpler

jasonprescott Mon, 10/12/2009 - 14:40

you could use the set enterprise call info step to set one to the Call Peripheral Variables to some value for each different choice/destination. Then you can use the Call Variables report to get this info


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