I have configured the SMTP server in Cisco Common Services under Server -> Admin.
the SMTP Server is: mail.abc.com
Administrator Email Id: [email protected]
However, when I run a RME sync archive job with my email id ([email protected]) it fails. I ran a wireshark and noticed that the Cisco Works machine generates a HELO command to the host name of its own machine (lets says machine name 'CiscoWorks') to which
I get an 'RST'(Reset) packet. Access to the outside mail server is open on port 25.
Is this right ? Shouldn't it send a HELO abc.com instead.
I don't know of any for Windows. But your understanding is correct. The local SMTP gateway would relay messages from CiscoWorks and other applications to the official gateway. The local gateway would speak authenticated SMTP to the official gateway.