Cisco 881G Router

Unanswered Question
Oct 13th, 2009

I have cisco 881G router with (C880DATA-UNIVERSALK9-M), Version 12.4(22)YB2. It has one 3G card (PCEX-3G-HSPA) with Modem Firmware Version = F1_2_3_15AP C:/WS/F.

I have cisco 881G router with (C880DATA-UNIVERSALK9-M), Version 12.4(22)YB2.

It has one 3G card (PCEX-3G-HSPA) with Modem Firmware Version = F1_2_3_15AP C:/WS/F.

I have configure the 3G card but I am not able to get the IP address from the Service Provider.

3G interface status is up and it is registered with the Service provider and Itself SP can see its Cell ID.

when I called SP they said until your router card will not initiate the IP request it will not able to get it.

Service provider support this card I have checked this.

NOw please help me out how to do this. Configuration sample and card output is attached.

Router #show cellular 0 all

Hardware Information

====================

Modem Firmware Version = F1_2_3_15AP C:/WS/F

Modem Firmware built = 07/09/08

Hardware Version = 1.1

International Mobile Subscriber Identity (IMSI) = 424021430598220

International Mobile Equipment Identity (IMEI) = 356812011646401

Factory Serial Number (FSN) = D46155921341143

Modem Status = Online

Current Modem Temperature = 24 deg C, State = Normal

Profile Information

====================

Profile 1 = INACTIVE*

--------

PDP Type = IPv4

Access Point Name (APN) = abc.com

Authentication = CHAP

Username: SP-, Password: xxxxx

Network Information

===================

Current Service Status = Normal, Service Error = None

Current Service = Combined

Packet Service = HSPA (Attached)

Packet Session Status = Inactive

Current Roaming Status = Home

Network Selection Mode = Automatic

Country = UAE, Network = ETISALAT

Mobile Country Code (MCC) = 424

Mobile Network Code (MNC) = 2

Location Area Code (LAC) = 40111

Routing Area Code (RAC) = 1

Cell ID = 30650

Primary Scrambling Code = 339

PLMN Selection = Automatic

Registered PLMN = , Abbreviated =

Service Provider = etisalat

Available PLMNs:

PLMN Name = du (du)

MCC = 424, MNC = 3

Status = , Network = GSM

PLMN Name = du (du)

MCC = 424, MNC = 3

Status = , Network = Unknown

PLMN Name = ETISALAT (ETISALAT)

MCC = 424, MNC = 2

Status = Home,, Network = Unknown

PLMN Name = ETISALAT (ETISALAT)

MCC = 424, MNC = 2

Status = Home,, Network = GSM

Radio Information

=================

Current Band = WCDMA 2100, Channel Number = 10612

Current RSSI = -59 dBm

Band Selected = Auto

Number of nearby cells = 1

Cell 1

Primary Scrambling Code = 0x153

RSCP = -59 dBm, ECIO = -4 dBm

Modem Security Information

==========================

Card Holder Verification (CHV1) = Disabled

SIM Status = OK

SIM User Operation Required = None

Number of Retries remaining = 3

I have configure the 3G card but I am not able to get the IP address from the Service Provider. 3G interface status is up and it is registered with the Service provider and Itself SP can see its Cell ID.

when I called SP they said until your router card will not initiate the IP request it will not able to get it.

Service provider support this card I have checked this.

NOw please help me out how to do this. Configuration sample and card output is attached.

I have this problem too.
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wasiimcisco Tue, 10/13/2009 - 19:53

I upgraded to (C880DATA-UNIVERSALK9-M), Version 15.0(1)M. But stil it is not working and during my search over the Internet I found that doucment attached is screen shot which is showing that IOS version is pending. what does it mean. I have only standard support with my Vendor not the technical support (TAC).

Paolo Bevilacqua Wed, 10/14/2009 - 01:53

Just means optional features are not enabled.

Buy an official support contract from your reseller and you will be able to access the TAC.

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