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Unity 7.0.2 - Blank messages for 1 user

rcrumm_2
Level 2
Level 2

‎10-13-2009 09:23 AM - edited ‎03-18-2019 10:44 AM

Hi,

I have a user who is getting blank messages in varying length. They are not complaining about getting messages, so I think it is occasional.

I am using unity with unified messaging. Ilistened to a message and did not hear anything with the volume turned up all the way.

Thanks,

Randall

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virverma
Level 4
Level 4

‎10-13-2009 10:10 AM

Is the issue happening with local or remote subscribers?

Give a bit detail on topology and unity version and call flow?

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rcrumm_2
Level 2
Level 2
In response to virverma

‎10-13-2009 11:21 AM

We have a centrally located Unity 7.0.2 with exchange unified messaging. Our CUCM is also centrally located with the Unity server. The user is in a remote office with h.323 gateway.

HTH,

Randall

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