CUCM 7.0 features configuration help

Answered Question
Oct 13th, 2009

Hi,


I had few queries.


1.Hw to add the name against the number in personal Address book


2.How to setup a call forwarding to a mobile, using web page config


3. How many lines can we keep on hold while on call


Would appreciate your help on this.


Rds./

Sack

Correct Answer by virverma about 7 years 4 months ago

Hi Sachin,


1. Could you explain this a bit more?


2. I am assuming that you want to forward call from ccm user web page


go to ccm admin > system > Enterprise Parameters > at the "Enterprise

Parameters Configuration" page, go to section "CCMUser Parameters".


There you can select to show or not the following settings on the

CCMUser page:


Show Ring Settings

Show Call Forwarding

Show Speed Dial Settings

Show Cisco IP Phone Services Settings

Show Personal Address Book Settings

Show Message Waiting Lamp Policy Settings

Show Line Text Label Settings

Show Locale for Phone Settings

Show Locale for Web Pages Settings

Show Change Password Option

Show Change PIN Option

Show Download Plugin Option

Show Online Guide Option


3.


Max Num Calls:

You can configure up to 200 calls for a line on a device, with the limiting

factor being the total number of calls that are configured on the device. As

you configure the number of calls for one line, the calls that are available

for another line decrease.


The default specifies 4. If the phone does not allow multiple calls for each

line, the default specifies 2.


Busy Trigger:

This setting, which works in conjunction with Maximum Number of Calls and

Call Forward Busy, determines the maximum number of calls to be presented at

the line. If maximum number of calls is set for 50 and the busy trigger is

set to 40, incoming call 41 gets rejected with a busy cause (and will get

forwarded if Call Forward Busy is set). If this line is shared, all the

lines must be busy before incoming calls get rejected.

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Correct Answer
virverma Tue, 10/13/2009 - 10:06

Hi Sachin,


1. Could you explain this a bit more?


2. I am assuming that you want to forward call from ccm user web page


go to ccm admin > system > Enterprise Parameters > at the "Enterprise

Parameters Configuration" page, go to section "CCMUser Parameters".


There you can select to show or not the following settings on the

CCMUser page:


Show Ring Settings

Show Call Forwarding

Show Speed Dial Settings

Show Cisco IP Phone Services Settings

Show Personal Address Book Settings

Show Message Waiting Lamp Policy Settings

Show Line Text Label Settings

Show Locale for Phone Settings

Show Locale for Web Pages Settings

Show Change Password Option

Show Change PIN Option

Show Download Plugin Option

Show Online Guide Option


3.


Max Num Calls:

You can configure up to 200 calls for a line on a device, with the limiting

factor being the total number of calls that are configured on the device. As

you configure the number of calls for one line, the calls that are available

for another line decrease.


The default specifies 4. If the phone does not allow multiple calls for each

line, the default specifies 2.


Busy Trigger:

This setting, which works in conjunction with Maximum Number of Calls and

Call Forward Busy, determines the maximum number of calls to be presented at

the line. If maximum number of calls is set for 50 and the busy trigger is

set to 40, incoming call 41 gets rejected with a busy cause (and will get

forwarded if Call Forward Busy is set). If this line is shared, all the

lines must be busy before incoming calls get rejected.

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