Im trying to work around not creating contacts in Unity and using Call Handlers as contacts.

IE, In a call handler, the caller wants to transfer to an extension, but the extension is NOT a Subscriber. Typically, we would built a contact in AD or in this case Domino and import them.

I tried to create a call handler for transfer. I selected "4" as attempt to transfer to this new call handler.

I recorded a blank 2 second greeting, then after after greeting, go a new call handler. The new call handler had attempt to transfer and the extension.

It should transfer, but Unity thinks Im looping in the event logs and shuts it down.

I thought I could always do this but not?

anyway around this or did I miss something?

Thanks!