How to customize initial secure e-mail notification message

Unanswered Question
Oct 13th, 2009
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Can we customize the initial secure e-mail notification message with a company logo or any kind of text?

The one that says:
You have received a secure message

Read your secure message by opening the attachment, securedoc.html. You will be prompted to open (view) the file or save (download) it to your computer. For best results, save the file first, then open it in a Web browser. To access from a mobile device, forward this message to [email protected] to receive a mobile login URL.

If you have concerns about the validity of this message, contact the sender directly.
First time users - will need to register after opening the attachment.
Help -
About Cisco Registered Email Service -

Basically we want to put our company logo to the top of this message. We already have our company logo added in CRES that shows up when you open the securedoc.html file.


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keithsauer507 Wed, 10/14/2009 - 19:44
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Nevermind, I found it.

Mail Policies > Text Resources > Add Text Resource

Set the type as Encryption Notification Template (HTML), edit the HTML and then also add one with a type Encryption Notification Template (text), edit the text. Then go into the Security Services > IronPort E-Mail Encryption > modify the Encryption profile and choose the new Text Resources created above.

Under Text Resources I was also able to create custom bounce messages with variables that display all the relevant information regarding the bounce.


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