A WAE device shows off line in the CM, however, it is accessable. When trying to recover the unit with "cms recover identity default" after de-activating the device and marking it as recoverable, it fails with the following output:
-admin-shell: spawnp: verify binary file: /sw/merlot/bin/spen: No such file or directory
Error spawning user process '/sw/merlot/bin/spen': No such file or directory
Anyone seen this? Any recommendations?
Thanks in advance.
I would say it looks like a corrupt software install, I would do a rescue DC installation which wipes clean the disk and re-installs all the code. You can download the rescue CD image (.iso) from cisco.com, burn it to CD and pop it in and reboot. Follow the instructions here:
That should give you a fresh installation. I recommend doing 2, 3, 5, 7, and 8 to get a completely fresh install. Step 7 and 8 usually take a while to complete.
Hope that helps,