10-14-2009 06:17 AM
Good day,
A WAE device shows off line in the CM, however, it is accessable. When trying to recover the unit with "cms recover identity default" after de-activating the device and marking it as recoverable, it fails with the following output:
-admin-shell: spawnp: verify binary file: /sw/merlot/bin/spen: No such file or directory
Error spawning user process '/sw/merlot/bin/spen': No such file or directory
Anyone seen this? Any recommendations?
Thanks in advance.
Paul
Solved! Go to Solution.
10-15-2009 08:26 AM
Paul,
I would say it looks like a corrupt software install, I would do a rescue DC installation which wipes clean the disk and re-installs all the code. You can download the rescue CD image (.iso) from cisco.com, burn it to CD and pop it in and reboot. Follow the instructions here:
That should give you a fresh installation. I recommend doing 2, 3, 5, 7, and 8 to get a completely fresh install. Step 7 and 8 usually take a while to complete.
Hope that helps,
Dan
10-14-2009 06:27 AM
Paul,
Do "show disk detail", do you have all the HDs online and are the partitions all showing up?
Dan
10-14-2009 11:04 PM
Hi Dan,
Thanks for the response. Did the "show disk details" . Also did "show alarms major" and none are present. Below is output:
Show disks detail
RAID Physical disk information:
disk00: Online BJ5044YH 286102 MB
disk01: Online BJ5044JT 286102 MB
disk02: Online BJ5044TM 286102 MB
RAID Logical drive information:
Drive 1: RAID-5 Okay
Enabled (read-cache) Enabled (write-back)
Mounted file systems:
MOUNT POINT TYPE DEVICE SIZE INUSE FREE USE%
/sw internal /dev/sda1 991MB 16MB 975MB 1%
/swstore internal /dev/sda2 991MB 16MB 975MB 1%
/state internal /dev/sda3 7935MB 131MB 7804MB 1%
/local/local1 SYSFS /dev/sda6 22318MB 141MB 22177MB 0%
.../local1/spool PRINTSPOOL /dev/data1/spool 991MB 32MB 959MB 3%
/obj1 CONTENT /dev/data1/obj 121015MB 128MB 120887MB 0%
/dre1 CONTENT /dev/data1/dre 119031MB 128MB 118903MB 0%
/ackq1 internal /dev/data1/ackq 1189MB 32MB 1157MB 2%
/plz1 internal /dev/data1/plz 2379MB 65MB 2314MB 2%
Show alarms major
Major Alarms:
-------------
None
Any idea's?
Thanks
Paul
10-15-2009 08:26 AM
Paul,
I would say it looks like a corrupt software install, I would do a rescue DC installation which wipes clean the disk and re-installs all the code. You can download the rescue CD image (.iso) from cisco.com, burn it to CD and pop it in and reboot. Follow the instructions here:
That should give you a fresh installation. I recommend doing 2, 3, 5, 7, and 8 to get a completely fresh install. Step 7 and 8 usually take a while to complete.
Hope that helps,
Dan
10-15-2009 09:16 AM
Dan,
Thanks for the reply.
This is what I was going to do as this was what I suspected as well.
Just wanted to check all possibilities first, sanity check :).
Thanks again for your response.
Paul
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