- Silver, 250 points or more
I am trying to display ANI, DNIS and calling number with some digits chopped off. I got my ucx script working, the variable displays correct info but not sure how to display this on CAD.
CAD standard fields for ANI, DNIS seems to get info from CM I want it to display info I have in my script.
This is called Enterprise Data. It has been explained many times on the forums. I would suggest running a search but here is one answer I provided:
In your case, you'll want to modify the layout list to remove the default ANI/DNIS variables and replace them with the ones you defined.