cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
721
Views
0
Helpful
5
Replies

IVR autoload

lfplaimer
Level 1
Level 1

Hello,

Im configuring a AS5350 to force the load of audios (used by a call application) using the ivr autoload command.

the command follows:

#ivr autoload mode verbose retry 3 url tftp://ppsvr01.telenova.com/IVR/telenova/ivr_autoload-br-en-sp-ch.txt

#ivr prompt memory 13000

my ivr_autoload-br-en-sp-ch.txt:

#

#GC

#

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_000.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_001.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_001_f.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_001_m.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_002.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_002_f.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_002_m.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_003.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_004.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_005.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_006.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_007.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_008.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_009.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_010.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_011.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_012.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_013.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_014.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_015.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_016.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_017.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_018.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_019.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_020.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_030.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_040.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_050.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_060.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_070.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_080.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_090.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_1.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_200.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_200_f.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_200_m.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_2.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_300.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_300_f.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_300_m.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_3.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_500.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_500_f.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_500_m.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_account_blocked.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_and.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_ani.au

tftp://ccptftp.telehumana.com/IVR/telenova/br_goodcard11/br_ani_confirm1.au

.

.

.

my call application loads the audio as follows:

call application voice ccp_goodcard set-location br 0 tftp://ppsvr01.telenova.com/IVR/telenova/br_goodcard11/

Thanks for the help.

5 Replies 5

paolo bevilacqua
Hall of Fame
Hall of Fame

And the question is ?

Sorry, forgot about the question...

The question is.. its not working.

The audio does not loads in after a reload, only when I call the gateway (the firt call fails because the audio is not loaded, and the second call works, once he loaded the audio in the first call)

Thanks

Seems like a bug, you can try upgrading IOS or live with this minor problem.

Is the configuration correct ?

I want to be sure about it before update my IOS.

Thanks

The "call application" are obsolete, use "aaplication" and "service". Not sure about "ivr autoload".