We have a unity connection 7.1 cluster and a communications manager 7.1 cluster.
In the CM cluster we are hosting different sites and some of those sites have overlapping extensions.
I have created seperate voicemail pilot points and ports for every site that uses voicemail.
In unity connection I have 1 phone system integration for my CM cluster and multiple port groups.
I also have a different set of MWI's for each port group.
All of this is working fine untill we started getting overlapping extensions in unity.
To tackle this, I created partitions and search spaces in unity like we do in the CM, but somehow I'm not getting the expected result.
The issue is that when a user with an overlapping extension tries to call in to his voicemail box, he is ending up at a different users inbox.
als incoming calls that get forwarded to the users inbox after forward no answer to voicemail are not getting to the correct voicemail box.
How can we get round this problem?
Thanks in advance,