I have a CUCM running 6.1(2)SU1a.
I configured EM accordingly but when I access EM service on the IP Phone I get the following error:
-Cannot auth. App user
If I force an error in the PIN (intentionally input an invalid PIN) I get the following error:
I also noticed that if I either check or uncheck the Enable Extension Mobility checkbox on the Device Configuration Page the behavior is still the same which, somehow, leads me to think that the application is not running properly.
I already restarted the CUCM box, the Cisco Tomcat service from CLI to no avail.
What am I missing here?