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UC520 and Sage Saleslogix

aoyawale
Level 1
Level 1

‎10-15-2009 04:12 AM - edited ‎03-21-2019 01:39 AM

Hi all,

Is it possible to integrate Saleslogix CRM solution with Cisco UC520? If yes, please provide any reference documentation.

Cheers and thanks.

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Marcos Hernandez
Level 8
Level 8

‎10-15-2009 06:49 AM

Integration with Saleslogic is not supported. Please refer to the following thread for information about other options:

https://supportforums.cisco.com/message/3091284#3091284

Thanks,


Marcos

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aoyawale
Level 1
Level 1

‎10-15-2009 12:10 PM

Thanks Marcos,

Sage recommended Qgate Intelli-CTI for integration of Saleslogix with Cisco VOIP system

http://knowledge.qgate.co.uk/article.aspx?id=10198&cNode=0J7V7X

Do you think this would work? Other CRM options cannot be considered as the Saleslogix soution has already been purchased.

regards

Tola

0 Helpful

Marcos Hernandez
Level 8
Level 8
In response to aoyawale

‎10-15-2009 02:36 PM

Unified Call Manager and UC 500 are different (I am sure you know this :-) and we have not conducted any testing between UC500 and Saleslogic.


Sorry for the bad news...

Marcos

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