10-15-2009 04:12 AM - edited 03-21-2019 01:39 AM
Hi all,
Is it possible to integrate Saleslogix CRM solution with Cisco UC520? If yes, please provide any reference documentation.
Cheers and thanks.
10-15-2009 06:49 AM
Integration with Saleslogic is not supported. Please refer to the following thread for information about other options:
https://supportforums.cisco.com/message/3091284#3091284
Thanks,
Marcos
10-15-2009 12:10 PM
Thanks Marcos,
Sage recommended Qgate Intelli-CTI for integration of Saleslogix with Cisco VOIP system
http://knowledge.qgate.co.uk/article.aspx?id=10198&cNode=0J7V7X
Do you think this would work? Other CRM options cannot be considered as the Saleslogix soution has already been purchased.
regards
Tola
10-15-2009 02:36 PM
Unified Call Manager and UC 500 are different (I am sure you know this :-) and we have not conducted any testing between UC500 and Saleslogic.
Sorry for the bad news...
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