I have a setup with 2 receptionists where both phones rings at the same time and whoever is free takes the call.
I set this up by creating 2 ephone-dn's with the same Reception DID number. And configured the receptionists on one of their buttons with an overlay of the 2 dns. (The other button is their own number).
However, we can't get the reception number (say 9901) to CFA to a 3rd number/VM if required.
What can I do to rectify this. Have I got something wrong here or at least achieve the above functionality.
Thanks in advance.
ephone-dn 1 dual-line
ephone-dn 54 dual-line
button 1o1,54 2:37
button 1o1,54 2:47
p.s. CCME ver 3.3
You also need "huntstop channel" under DN 1.
Otherwise, when a 2nd call comes int, will be present only to the phone that has the 1st call.
And, you should consider using "c" instead of "o" in case they want audible call-waiting.