Using latest CCA, the IOS upgrade completed fine but the CUE upgrade set for 14hrs and I finally closed out of CCA, reboot UC and attempted again and now I get error - cannot retrieve CUE version...
Performed shutdown of service-module, reset, just about everything else I read in all the threads and nothing has worked. VM doesn't work either. This is a lab environment not production so no worries about config. Any help would be much appreciated.
service-module integrated-Service-Engine 0/0 status
Service Module is Cisco Integrated-Service-Engine0/0
Service Module supports session via TTY line 2
Service Module is in Steady state
Service Module heartbeat-reset is enabled
Getting status from the Service Module, please wait..
Cisco Unity Express 7.0.3
CUE running on UC500
Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 12.4(22)YB
4, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Fri 07-Aug-09 21:08 by prod_rel_team
ROM: System Bootstrap, Version 12.4(11r)XW, RELEASE SOFTWARE (fc1)
UC_box uptime is 1 hour, 1 minute
System returned to ROM by reload at 08:33:32 CDT Thu Oct 15 2009
System restarted at 08:34:20 CDT Thu Oct 15 2009
System image file is "flash:uc500-advipservicesk9-mz.124-22.YB4"
Last reload reason: Reload Command
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
If you require further assistance please contact us by sending email to
Cisco UC520W-8U-4FXO-K9 (MPC8358) processor (revision 0x202) with 249856K/12288K
bytes of memory.
Processor board ID FTX1145Y15L
MPC8358 CPU Rev: Part Number 0x804A, Revision ID 0x20
14 User Licenses
10 FastEthernet interfaces
2 terminal lines
4 Voice FXO interfaces
4 Voice FXS interfaces
1 Voice MoH interface
1 802.11 Radio
1 cisco service engine(s)
128K bytes of non-volatile configuration memory.
125440K bytes of ATA CompactFlash (Read/Write)
Configuration register is 0x2102