Sorry to resume an old thread, I have just found this when I noticed new firmware available for the spa962 and spa942 with features we have been waiting for but there is no firmware for spa941.
I have just purchased in last few months approx 30x SPA941s and 4x SPA962s for our new VOIP system.
I read this thread to see that the SPA941 is not like the SPA942, but this is not in the sales product description anywhere for us to understand the differences between the products, so how can we understand the differences before we own the product?
The only difference advertised is there is no PoE.
We didn't need PoE for most phones, the cost for us is not just the cost between SPA941 to SPA942 but also the cost for PoE switches or PoE injectors so actually to cost is more like £30 per phone total cost.
Now we need a new feature from the new firmware for our system and Cisco tell us that it will not be released for the SPA941.
I am very, very upset and disapponted in Cisco.
I especially bought Cisco products because of Cisco's reputation to support products well for a long time and we don't want to change telephones every year.
This is the first time I have bought Cisco products, I don't want it to be the last.
Now it seems I have to change my almost new phones from SPA941 to SPA942.
Cisco, what can you do to help me please.