Hi p.bevilacqua,
Already configured disconnect supervision and here is the config:
voice-port 1/0/1
supervisory disconnect anytone
cptone CN
timeouts interdigit 3
timeouts call-disconnect 3
timeouts wait-release 3
!
During the problem, I found the following show voice-port result:
Foreign Exchange Office 1/0/1 Slot is 1, Sub-unit is 0, Port is 1
Type of VoicePort is FXO
Operation State is UP
Administrative State is UP
The Last Interface Down Failure Cause is Administrative Shutdown
Description is not set
Noise Regeneration is enabled
Non Linear Processing is enabled
Non Linear Mute is disabled
Non Linear Threshold is -21 dB
Music On Hold Threshold is Set to -38 dBm
In Gain is Set to 0 dB
Out Attenuation is Set to 3 dB
Echo Cancellation is enabled
Echo Cancellation NLP mute is disabled
Echo Cancellation NLP threshold is -21 dB
Echo Cancel Coverage is set to 64 ms
Echo Cancel worst case ERL is set to 6 dB
Playout-delay Mode is set to adaptive
Playout-delay Nominal is set to 60 ms
Playout-delay Maximum is set to 250 ms
Playout-delay Minimum mode is set to default, value 40 ms
Playout-delay Fax is set to 300 ms
Connection Mode is normal
Connection Number is not set
Initial Time Out is set to 10 s
Interdigit Time Out is set to 3 s
Call Disconnect Time Out is set to 3 s
Ringing Time Out is set to 180 s
Wait Release Time Out is set to 3 s
Companding Type is u-law
Region Tone is set for CN
Analog Info Follows:
Currently processing Voice
Maintenance Mode Set to None (not in mtc mode)
Number of signaling protocol errors are 0
Impedance is set to 600r Ohm
Station name None, Station number None
Translation profile (Incoming):
Translation profile (Outgoing):
Voice card specific Info Follows:
Signal Type is loopStart
Battery-Reversal is enabled
Number Of Rings is set to 1
Supervisory Disconnect is anytone
Answer Supervision is inactive
Hook Status is Off Hook
Ring Detect Status is inactive
Ring Ground Status is inactive
Tip Ground Status is inactive
Dial Out Type is dtmf
Digit Duration Timing is set to 100 ms
InterDigit Duration Timing is set to 100 ms
Pulse Rate Timing is set to 10 pulses/second
InterDigit Pulse Duration Timing is set to 750 ms
Percent Break of Pulse is 65 percent
GuardOut timer is 2000 ms
Minimum ring duration timer is 125 ms
Hookflash-in Timing is set to 600 ms
Hookflash-out Timing is set to 400 ms
Supervisory Disconnect Timing (loopStart only) is set to 350 ms
OPX Ring Wait Timing is set to 6000 ms
I am not sure why the "Hook Status" is staying in Off Hook when the call is already closed. Also, why "supervisory disconnect anytone" cannot solve this problem? I need to enter shutdown/no shutdown everytime to reset the voice-port to solve the problem.
