Hello, could you possibly tell me,
is it possible to open or execute some file from Cisco script?
i have CUCCX 7.0
i'm thinking about that but can't fknd yet
You do not need to use a BAT file to do this.
You just need to write an admin script that will record your voice and then store it as a wav file in the repository.
The recorded file will be used as a welcome prompt by the script used by the application that services customers.
When you need to play a special message call the admin app and record it. When you no longer need it call the admin script and just record a second of silence.
The only requirement for doing this is having UCCX Enhanced or Premium.