Listen in on calls

Unanswered Question
Oct 16th, 2009

What is the best value (cheapest) way to listen in on calls? This would be for a supervisor to listen in on a telemarketing calls. We have a CallManager 4.1(3) system, but hope to upgrade to the latest version within a year or 2. Thanks!

I have this problem too.
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Paolo Bevilacqua Fri, 10/16/2009 - 07:03

Check on CM data sheet or search here for "recording, supervisor listening, and whisper".

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