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CME Call History with overlaid phone number config

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m-martynowski
Level 1
Level 1

‎10-16-2009 01:02 PM - edited ‎03-15-2019 08:06 PM

I have a small office with three inbound lines on an FXO card that are overlaid on the first button of each phone in the office. If a calls goes RNOA, on the phone should i be able to see the missed call history?

ephone-dn 1

number 111

no huntstop

preference 0

ephone-dn 2

number 111

no huntstop

preference 1

ephone-dn 3

number 111

huntstop

preference 2

ephone 6

button 1o1,2,3

ephone 7

button 1o1,2,3

ephone 8

button 1o1,2,3

ephone 9

button 1o1,2,3

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paolo bevilacqua
Hall of Fame
Hall of Fame

‎10-16-2009 01:08 PM

Why single-line ephone-dn ?

Thus is preventing you from making consulting transfer, and introduce complexity.

Use dual-line ephone-dn with huntstop channel and you should see an improvement.

Or better yet, use ephone-hunt or CME 7.x and octo-line ephone-dn.

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m-martynowski
Level 1
Level 1
In response to paolo bevilacqua

‎10-19-2009 10:48 AM

thanks, short term i will switch to dual-line on the ephone-dn. This is running on a 1760V, can it support CME 7.x?

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paolo bevilacqua
Hall of Fame
Hall of Fame
In response to m-martynowski

‎10-19-2009 12:08 PM

No.

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m-martynowski
Level 1
Level 1
In response to paolo bevilacqua

‎10-20-2009 06:14 AM

Thought so, guess we upgrade the HW. Thanks for your help

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