- Bronze, 100 points or more
i would like to extract real time information on wich option the client choosed on my uccx7 script. I know where to get in the database some info from the queues (Summary Tables), and i would like to make some custom real time reporting based on wich option was choosed to know how many callers choosed the voicemail option (so the call won't show up as abandoned).
Is there any way to get real time info from a custom variable in real time? in wich table?