I am tring to expand one of our scripts to give the caller a menu choice of 3 options. I have the script set to play the prompt, and can see how to use the "Get Digit String" to see if they press a "1", but I need the option for them to press "2" or "3". I am not sure if I need a single "Get Digit String", or multipule. Also, if it is a single, how do i tell it i want "1" to xfer a call, "2" play another prompt and wait for more digits (and even more fun - dump to the queue and when answered, do a screen pop on the Agent desktop) and finally "3" to dump into a queue.
I have been experimenting, but so far, no positive results.