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transfer to international #

7bridgesol
Level 1
Level 1

‎10-19-2009 07:02 AM - edited ‎03-21-2019 01:40 AM

Customer can tranfser to any North American number just fine.

When trying to transfer to an international number it drops the call right in the middle of dialing the numbers.

Any reason for this, or a command to control that?

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0 Helpful
4 Replies 4

Maulik Shah
Level 5
Level 5

‎10-19-2009 01:18 PM

Seems like a dial plan matching issue - few questions:

- Do direct calls to international #s work?

- what is the exact string they are dialing

- can we get their current config

0 Helpful

7bridgesol
Level 1
Level 1
In response to Maulik Shah

‎10-19-2009 07:47 PM

direct calls work no problem.

I did check under telphony-service.  This is what I have listed.

transfer-system full-consult
transfer-pattern 9........... blind
secondary-dialtone 9

Should that be

transfer-pattern 9T blind

sensitive info.  but dial-peers look like this.

dial-peer voice 1 voip
description **incoming call from sip trunk**
translation-profile incoming voicemail-aa
destination-pattern 60.
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.20.30.5
incoming called-number .%
dtmf-relay rtp-nte
no vad
!
dial-peer voice 2 voip
description **outgoing to sip trunk**
translation-profile outgoing pstn-outgoing
destination-pattern 9[478][127][248][2-9]......
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.20.30.5
dtmf-relay rtp-nte
!
dial-peer voice 3 voip
description **outgoing to sip trunk**
translation-profile outgoing pstn-outgoing
destination-pattern 91[2-9]..[2-9]......
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.20.30.5
dtmf-relay rtp-nte
no vad
!
dial-peer voice 99 voip
destination-pattern 60.
session protocol sipv2
session target ipv4:192.168.201.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 4 voip
description **outgoing to sip trunk**
translation-profile outgoing pstn-outgoing
destination-pattern 9011............
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.20.30.5
dtmf-relay rtp-nte
!
dial-peer voice 5 voip
description **outgoing to sip trunk**
translation-profile outgoing pstn-outgoing
destination-pattern 90T
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.20.30.5
dtmf-relay rtp-nte
!
dial-peer voice 6 voip
description **outgoing to sip trunk**
translation-profile outgoing pstn-outgoing
destination-pattern 911
voice-class codec 1
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.20.30.5
dtmf-relay rtp-nte

0 Helpful

Maulik Shah
Level 5
Level 5
In response to 7bridgesol

‎10-19-2009 09:12 PM

The transfer-pattern 9T blind is what you need - go ahead and add that in.

0 Helpful

7bridgesol
Level 1
Level 1
In response to Maulik Shah

‎10-22-2009 05:43 AM

done thanks

0 Helpful
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