Problem making outbound calls with a call parked

Unanswered Question
Oct 19th, 2009

When the customer parks a call inbound or outbound, they cannot make an outbound call from any phone.  Has anyone seen this before?  FYI, they are running the latest IOS, CUE, and phones loads.

I have this problem too.
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carson-wells Tue, 10/20/2009 - 07:13

I opened a call with TAC on this.  They diagnosed a faulty DSP and wanted to RMA the whole unit.  I disagreed and added the no battery-reversal to all the FXO’s and the problem has not resurfaced as of COB yesterday.  They have 3 incoming lines and 2 of the 3 showed on-hook via voice-port summary but the LEDs on the UC showed green.  The unit was not releasing the lines.  My debugs showed some battery errors so I added the no command and it’s a wait and see.  Thanks for your post.




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